At Sole Consulting, LLC, maintaining the trust of our online users is of the utmost importance to us. We have developed this Privacy Policy (the "Policy") to show our commitment to fair information practices and the protection of our users' privacy, and to explain how we collect, process, use and share information about our users. This Policy applies to our company website, https://www.soleconsulting.co/ and to all other websites that are owned or operated by Sole Consulting, LLC or its subsidiaries (referred to collectively herein as "Sole", "us", "we" or "our") and that have this Policy posted (collectively, the "Site" or "Sites").
Privacy Policy
Last Updated: March 11, 2025
Please review this Policy carefully, and use the information herein to make informed choices. Feel free to contact us at privacy@soleconsulting.co if you have any concerns or questions about our privacy practices. By accessing the Sites, registering for an account, or making a purchase from us, you are agreeing to all of the terms set forth in this Policy.
If you do not agree to this Policy, do not use the Sites, purchase our products, interact with us, or give us any information. Your continued use of the Sites and/or of our services means that you agree to this Policy.
1. Notice Concerning Children
The Sites are not specifically directed at or intended for children under the age of 13, and Sole does not knowingly collect personal information via the Sites from anyone under 13. Any user that believes that Sole has in its database the personal information of a child under the age of 13 should contact us at privacy@soleconsulting.co, so that, if necessary, we can remove the applicable information.
2. What Personal Information We Collect
The types of personal information we obtain about you depends on how you interact with us and our products and services. When we use the term "personal information," we mean information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to an individual.
When we collect any information that does not identify you as a specific natural person, such information may not be deemed personal information under applicable law.
The following are the categories and specific types of personal information that we collect:
- Basic Identifying Information.
This may include your full name, postal and billing address, e-mail address, phone number, date of birth, account name, signature, username, social media handle, or other similar identifiers.
- Government-Issued Identifiers.
This may include your driver's license number or other similar government identifier.
- Device Information and Other Unique Identifiers.
This may include device identifier, internet protocol (IP) address, cookies, beacons, pixel tags, mobile ad identifier, or similar unique identifiers.
- Internet or Other Network Activity.
This may include browsing or search history and information regarding your interactions with our websites, mobile applications, emails, or advertisements.
- Geolocation Data.
This may include information that permits us to determine your location.
- Payment Information.
Including credit or debit card numbers.
- Order Information.
This may include products or services you have purchased, returned, exchanged, or considered, and your product preferences.
- Demographic Data.
This may include age, gender, race, ethnicity, estimated income, and household information.
- User Content.
This may include your communications with us and any other content you provide.
- Audio and Visual Information.
This may include photographs, images, videos, and recordings of your voice.
- Inferences.
Inferences drawn from or created based on any of the information identified above.
- Job Applicant Information.
Including professional or employment-related information and any other information you provide in connection with applying for employment with us.
- Sensitive Personal Information.
We only collect sensitive personal information with your consent and do not use it for inferring characteristics about you.
3. How We Collect Your Personal Information
We collect information about you in a range of ways, including the following:
- Directly from You.
We collect personal information you provide, such as when you make a purchase, contact us, respond to a survey, apply for a job, or sign up to receive communications.
- Using Online Tracking Technologies.
When you visit our Sites or interact with our advertisements, we or third parties automatically collect certain information using tracking technologies such as pixels, web beacons, and cookies.
- From Our Business Partners.
We may obtain information from businesses that we have partnered with or collaborate with.
- From Social Media Platforms and Networks.
If you interact with us on social media or use features made available by social media platforms in connection with our Sites, we collect information that you or those platforms disclose to us.
- From Other Sources.
We may obtain information about you from data analytics providers, marketing or advertising service providers, fraud prevention service providers, or publicly available sources.
Do Not Track. Sole understands that some users may have enabled a "do not track" feature; however, consistent with our rights under applicable law, our Sites may not support or respond to do-not-track requests or other signals sent from a web browser.
4. Online Tracking Technology
We and our third-party partners use tags, pixels, web beacons, software developer kits, third-party libraries, cookies, and other similar online tracking technologies to gather information when you interact with our Sites and email communications.
We also permit third parties and service providers to use online tracking technologies on our website for analytics and advertising, including to help manage and display advertisements, or to tailor advertisements to your interests.
To the extent these online tracking technologies are deemed to be a "sale" or "sharing" under applicable U.S. state laws, you may be able to opt-out. Please see the section titled YOUR LEGAL RIGHTS OVER YOUR PERSONAL INFORMATION for more information.
5. How We Use Your Personal Information
Depending on how you interact with our Site, the personal information we collect and the way in which it is used may vary. We use the information we collect in the following ways:
- Providing Products and Services.
We use your personal information to fulfill your orders, process payments, provide receipts and order updates, and manage your account.
- Operate and Improve Site and Services.
We use your personal information to operate, maintain, and improve our sites, products, and services, and to respond to comments and questions.
- Marketing and Promotions.
We use your personal information to send marketing, advertising, and promotional communications.
- Analytics and Personalization.
We use your personal information to conduct research and analytics, personalize your experience, and improve our website and marketing campaigns.
- Promote Security and Prevent Fraud.
We use your personal information to detect, investigate, and prevent possible malicious, deceptive, fraudulent, or illegal activity.
- Legal Obligations.
We use your personal information to comply with our legal and regulatory obligations, to establish or exercise our rights, and to defend against a legal claim.
- Recruitment and Hiring.
We use your personal information to make decisions about recruitment and hiring.
6. Disclosure of Personal Information
We will not disclose your personal information to third parties except as follows:
We may share personal information with your consent.
We may share personal information with third-party service providers that perform services to support our core business functions, internal operations, and marketing.
We may share personal information through Site features such as plugins, widgets, and/or other tools made available by social media platforms and networks.
We may share personal information for legal, protection, and safety purposes, such as to comply with laws; respond to lawful requests; and protect the rights and property of Sole, our agents, customers, and others.
We may share information in an emergency, including protecting the safety of our employees, agents, customers, or any person.
We may share personal information with our affiliates, or when we do a business deal involving the sale or transfer of all or a part of our business or assets.
If you submit a public review or feedback, we may store and present your review on our Sites. If you wish to remove your public review, please contact us at privacy@soleconsulting.co.
7. Third Party Links
This Policy applies only to information we collect, process, and use through our Sites. This Policy does not apply to any third-party websites that you may be able to access from our Sites. We are not responsible for the content or privacy practices of any third-party sites.
8. Storage and Transfer of Personal Information
Your personal information may be processed in a foreign country, where privacy laws may be less stringent than the laws in your country. By submitting your personal information to us, you agree to the transfer, storage, and processing of your personal information in a country other than your country of residence including, but not limited to, the United States. BY USING OUR SITES, YOU CONSENT TO THE TRANSFER AND USE OF YOUR PERSONAL INFORMATION IN ACCORDANCE WITH THIS PRIVACY POLICY.
9. How Long We Store Your Information
We will keep your personal information while you have an account with us or while we are providing services to you. Thereafter, we will keep your personal information for as long as necessary to:
Respond to any questions, complaints or claims made by you or on your behalf;
Show that we treated you fairly; or
Comply with our legal obligations; resolve disputes; enforce our agreements; or protect against fraudulent, deceptive, or illegal activity.
We will not retain your personal information for longer than necessary for the purposes set out in this Policy. When it is no longer necessary to retain your personal information, we will delete or anonymize it.
10. Protection of Personal Data
We have put in place reasonable measures and appropriate procedures for implementing these policies and for safeguarding the personal data we collect. However, we cannot guarantee that personal information we collect will never be disclosed in a manner inconsistent with this Policy. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once it is received.
11. Your Legal Rights Over Your Personal Information
Consistent with applicable law, you may exercise the rights described in this section. Please note that some of the rights may vary depending on your country, province, or state of residence.
The Right to Access, Correct or Delete Personal Information. Where allowed under applicable law, you may have the right to request access to and receive details about the personal information we maintain about you, correct inaccuracies, get a copy of, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information.
To exercise any such rights applicable to you, please contact us at privacy@soleconsulting.co. We will respond to your request within a reasonable timeframe in accordance with the applicable law.
The Right to Opt Out of Cookies. You can typically remove and reject cookies from our Sites with your browser settings. Many browsers are set to accept cookies until you change your settings. Please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners.
Identity Verification. For us to process some requests, we will need to verify your identity to confirm that the request came from you. We may contact you by phone or e-mail to verify your request.
Authorized Agent. Depending on applicable law, you may be able to designate an authorized agent to submit a request on your behalf to access or delete your personal information.
12. Your California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act ("CCPA") and California Privacy Rights Act ("CPRA"), including but not limited to, the right to request a list of all third parties to which we have disclosed certain personal information during the preceding year.
If you are a California resident and want to exercise your rights, please contact us at privacy@soleconsulting.co. Please include the statement "California Privacy Rights" in the body of your request, as well as your name, street address, city, state, and zip code.
We do not discriminate against California residents who exercise any of their rights described in this Policy.
13. Managing Communication Preferences
Email. You can stop receiving promotional e-mails at any time by clicking on the "unsubscribe" link at the bottom of any promotional e-mail that you receive from us.
14. Contact Information
We welcome your comments or questions about this Policy. You may contact us at: privacy@soleconsulting.co
15. Changes to This Policy
We reserve the right to revise this Policy from time to time. We will post the date it was last updated at the top of this Policy and provide additional notice to you if we make any changes that materially affect your privacy rights.
